About the Job
USF Pakistan is looking for an IT Specialist to provide frontline IT support, manage IT infrastructure, and assist in maintaining secure and reliable network and data center operations. The role involves hardware and software installation, troubleshooting, server administration, cloud services management, network configuration, and supporting IT infrastructure operations. The IT Specialist will work closely with the Director IT & Network to ensure smooth functioning of organizational IT services, maintain data center environments, manage backups, support users, and assist in IT projects, procurement evaluations, and infrastructure upgrades.
Job Snapshot
Eligibility & Requirements
Skills
Computer Hardware Troubleshooting, Software Installation, Software Configuration, IT Support, Network Troubleshooting, LAN, WAN, Windows Server Administration, Active Directory, Office 365 Administration, Cloud Administration, Microsoft Server, Linux, CentOS, MAC OS, MS Hyper-V, Virtual Machines, SAN Storage, Backup Management, Cybersecurity, Video Conferencing, Technical Documentation, IT Procurement, Communication Skills, Project Management, Time Management
Education Level
Bachelor's Degree (BSc Computer Science)
Language Requirements
English, Urdu
Eligibility
Bachelor's Degree (BSc Computer Science) Minimum 3 years of relevant IT experience CCNA, ITIL, MCSE
Requirements
Minimum BSc. Computer Science degree. Minimum 3 years of relevant IT experience. Experience in frontline IT support and troubleshooting. Knowledge of Windows Server Administration (2019/2022). Experience with Active Directory and Domain Controller management. Office 365 administration experience. Understanding of Windows, Linux, MAC, CentOS operating systems. Experience with LAN/WAN installation and configuration. Knowledge of video conferencing platforms including MS Teams and Zoom. Preferred certifications: CCNA, ITIL, MCSE.
Responsibilities
Provide daily frontline IT support to employees. Maintain ticket logs and resolve technical issues. Install and configure hardware and software. Maintain IT infrastructure including computers, laptops, printers, photocopiers, telephone exchange, and other equipment. Manage MS Server 2022, Active Directory, File Servers, Virtual Machines, and IT services. Support Office 365 Exchange and security administration. Maintain data center environment and physical hardware. Manage file server backups and disaster recovery cloud backups. Upgrade and maintain MS Hyper-V, VM operating systems, and SAN storage. Configure wireless network controllers and access points. Support IT infrastructure security systems including antivirus solutions. Assist in IT asset management and procurement documentation. Support surveillance cameras and NVR maintenance. Conduct online meetings using MS Teams, Zoom, and similar tools. Troubleshoot ERP technical issues. Perform additional IT tasks assigned by management.
Benefits
Opportunity to work in a professional IT environment. Career growth and learning opportunities. Exposure to enterprise-level IT infrastructure. Work with modern networking, server, and cloud technologies.
Contact Information
N/A
Company Details
Universal Service Fund Pakistan
Why this matters
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