About the Job
VaporVM is hiring a Manager NOC in Lahore to lead Network Operations Center activities and ensure high availability, performance and security of systems and services. The role involves managing 24/7 monitoring and support, leading NOC teams, maintaining service levels, handling major incidents and improving operational processes.
Job Snapshot
Eligibility & Requirements
Skills
Network Operations, IT Infrastructure, Systems Engineering, TCP/IP, Routing, Switching, Firewalls, VPNs, Zabbix, PRTG, SolarWinds, Nagios, AWS, Azure, GCP, VMware, Hyper-V, ITIL, Incident Management, Problem Management, Change Management, Leadership, Communication
Education Level
Bachelor’s Degree in Computer Science, Information Technology, Engineering or Related Field
Language Requirements
Not specified
Eligibility
Candidates should have a relevant Bachelor’s degree, 7–8 years of experience in Network Operations, IT Infrastructure or Systems Engineering, and 2–3 years of supervisory or team lead experience within a NOC environment.
Requirements
Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field. Candidates should have 7–8 years of experience in Network Operations, IT Infrastructure or Systems Engineering, including at least 2–3 years of supervisory or team lead experience in a NOC environment.
Responsibilities
Lead the NOC team, manage 24/7 monitoring and support, supervise NOC engineers and analysts, manage shifts, ensure SLAs and KPIs, handle major incidents, lead root cause analysis, improve SOPs, implement automation, follow ITIL practices, manage monitoring tools and report incidents to management.
Benefits
N/A
Contact Information
Contact details are not provided in this listing.
Company Details
VaporVM
Why this matters
This job page shows the public-facing details in a stable layout so visitors can review the role, then open the official application link when ready.
More About This Job
VaporVM is offering an opportunity for an experienced IT professional to join its team as a Manager NOC in Lahore. The role is focused on leading Network Operations Center activities and ensuring that critical systems and services remain available, secure and reliable.
This is a senior technical leadership position for professionals with strong experience in network operations, IT infrastructure and NOC management.
Who Can Apply?
Candidates should have a Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field.
Applicants should also have:
7–8 years of experience in Network Operations, IT Infrastructure or Systems Engineering
At least 2–3 years of supervisory or team lead experience
Previous experience working in a NOC environment
Strong understanding of network and infrastructure operations
Good leadership and communication skills
What Will You Do?
The Manager NOC will lead the Network Operations Center team and oversee day-to-day operational activities.
Key responsibilities include:
Leading NOC engineers and analysts
Managing 24/7 monitoring and technical support
Organizing and managing team shifts
Monitoring SLAs and KPIs
Handling major incidents
Leading root cause analysis
Improving operational SOPs
Implementing automation where appropriate
Managing monitoring tools
Reporting major incidents and operational updates to management
Network Operations
The role requires strong knowledge of network infrastructure and operations.
The successful candidate should understand technologies and concepts such as TCP/IP, routing, switching, firewalls and VPNs.
The Manager NOC will help ensure that network and IT infrastructure remain stable and available while responding quickly to operational issues.
Monitoring and Infrastructure Tools
Experience with enterprise monitoring and infrastructure platforms is important for this position.
Relevant technologies include:
Zabbix
PRTG
SolarWinds
Nagios
AWS
Microsoft Azure
Google Cloud Platform
VMware
Hyper-V
Knowledge of these tools can help the NOC team identify performance problems, service disruptions and infrastructure issues before they significantly affect operations.
Incident and Problem Management
The Manager NOC will be responsible for coordinating responses to major technical incidents.
This includes identifying issues, assigning resources, coordinating technical teams and ensuring incidents are resolved within required service levels.
The role also involves conducting Root Cause Analysis (RCA) after major incidents to identify underlying problems and reduce the chances of recurring issues.
ITIL and Service Management
Knowledge of ITIL practices is relevant to the position.
The Manager NOC will work with processes related to incident management, problem management and change management.
Following structured service-management practices can help improve operational consistency, service quality and response times.
Team Leadership
Because this is a management position, strong leadership skills are essential.
The successful candidate will supervise NOC engineers and analysts, manage shifts and ensure that team members follow established procedures.
Effective communication with technical teams and senior management will also be important when dealing with major incidents or service issues.
Performance and Availability
A key objective of the role is maintaining high availability and performance across systems and services.
The Manager NOC will monitor operational performance, review KPIs and SLAs, identify areas for improvement and work with relevant teams to strengthen overall service reliability.
How to Apply
Interested candidates should apply through the official VaporVM career page for the Manager NOC position.
Applicants should highlight their NOC leadership experience, infrastructure knowledge, monitoring-tool expertise and experience managing major incidents when applying.
No closing date has been provided, so candidates should check the official career page for the latest vacancy status.
Frequently Asked Questions
What is the job title?
The position is for Manager NOC.
Where is the job located?
The position is based in Lahore, Punjab, Pakistan.
How much experience is required?
Candidates should have 7–8 years of relevant experience, including 2–3 years in a supervisory or team lead role within a NOC environment.
What education is required?
A Bachelor’s degree in Computer Science, Information Technology, Engineering or a related field is required.
What technical skills are useful?
Important skills include network operations, TCP/IP, routing, switching, firewalls, VPNs, monitoring tools, cloud platforms, virtualization and ITIL practices.
Is NOC management experience required?
Yes. Candidates should have previous supervisory or team lead experience in a NOC environment.
Where can candidates apply?
Candidates can apply through the official VaporVM career page.
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