About the Job
The Bank of Punjab is hiring for its Contact Center, Information Technology Group. The role is responsible for smooth 24/7 inbound contact center operations, efficient use of human, software and hardware resources, customer support by phone, service level management, troubleshooting coordination, team productivity, coaching, conflict resolution, shift rosters and Bank of Punjab policy adherence.
Job Snapshot
Eligibility & Requirements
Skills
Inbound contact center operations, phone customer support, resource utilization, call service level management, stakeholder coordination, troubleshooting, team motivation, coaching, conflict resolution, shift roster planning, policy compliance.
Education Level
Bachelor’s or equivalent degree from an HEC recognized local/foreign university
Language Requirements
Not specified
Eligibility
Bachelor’s/equivalent degree, 7 to 9 years experience, preferably 4 years relevant banking experience, age up to 55 years as of June 12, 2026. Females, minorities, differently abled persons and transgender individuals are encouraged to apply.
Requirements
Minimum Bachelor’s or equivalent degree from an HEC recognized local or foreign university. Minimum 7 to 9 years of experience. Preference will be given to candidates with 4 years of relevant banking experience. Age up to 55 years as of June 12, 2026.
Responsibilities
Not specified
Benefits
Not specified
Contact Information
Contact details are not provided in this listing.
Company Details
The Bank of Punjab BOP
Why this matters
This job page shows the public-facing details in a stable layout so visitors can review the role, then open the official application link when ready.